Travelex Sucks Customer Reviews and Feedback
Travelex is a British foreign exchange company founded by Lloyd Dorfman and headquartered in London. Its main businesses are international payments, foreign currency exchange, issuing prepaid credit cards for use by travellers and global remittance.
Bureau Manager (Current Employee) says"They make you redundant and do not pay after working for 8years..Treat staff awful. Short staffed..low paid..no help from management.wont pay holidays r redundancy."
Sales Consultant (Former Employee) says"The don’t let the black employees get the opportunity to progress further in the company.they don’t give raise or promoting to anyone who has a black background. You lucky if you get a decent manager who not bias or racist, all the managers just help their people which are count for 90% of the employees of Travelex. If your black this ain’t the company to work for. Cons: Racist"
Sales Consultant (Former Employee) says"They have extremely insensitive towards staff, not adjusting to staff needs and lack of compassion in any circumstances. They even do not comply with some procedures and lack of professionalism in the way they handle anything. Cons: Short break, no benefits, extremely odd hours like starting at 03.45am, managers are uncompromising, minimum wage and require people to do tasks of four or five different operations."
Travel Consultant (Former Employee) says"Your a number not a person, the job if fairly easy once you know the ropes, shift patterns are horrible, one week is always different from the next, can’t can’t anymore than 2 weeks holiday at one time"
Analista de PLD (Former Employee) says"Local de trabalho hostil, trabalho sobrecarregado, baixo salário, relações interpessoais sem ética e profissionalismo, falta de respeito e situações de assédio moral, proposta de trabalho diferente do efetivo, sem benefícios... Não via a hora de tudo terminar."
Sales consutant (Former Employee) says"Hard work, abuse and insults, lack of transperency. Customers abusing every day. Travelex insisted on lying to customers. Don't want to give pounds to people as they make money on high coversion rates. And make the frontline employees scapegoats. Direct contact with customers puts employees at risk oof diseases"
(Sales Consultant) says"Worst company ever. Worst management. Less benefits more work."
Senior Software Engineer (Former Employee) says"Not worth joining very bad and rude hr with manager just playing politics. Company has favourism........................................worst to work with"
conseillère de vente, à l'aéroport Charles de Gaulle (Former Employee) says"C’était une bonne expérience car les clients sont pour la plupart sympas et tu apprends énormément sur le monde du voyage."
Travel Money Advisor (Former Employee) says"sub standard training, sub standard pay, managers with less than a years experience. High work volumes, long working hours in a tiny little box, missed breaks, rude and aggressive customers, high responsibility"
VAT Sales Consultant (Current Employee) says"Depends on the day, every day is different."
cashier (Former Employee) says"Worked for travelex for 2 years and the experience is bad im telling u Cons: everything!"
Cashier (Former Employee) says"never apply for job here they just want to keep illerate HR busy with their hire n fire policy... so cheep ... mental toucher imperfect people want to find perfect staff"
Sales Consultant (Former Employee) says"At first it was great to have a new job but you dont get paid enough to go through all that pressure to sell more with impossible rates. No growth in this company. This is not a long term job"
Customer Service Advisor (Former Employee) says"Where 2 start? Very low wage which never goes up, never receive bonuses but waste money on hiring 12 supervisors who are rude and no idea what they are doing, often there is more supervisors in the call centre than staff.. they are not willing to help despite that being their job. Two of the team leaders are best friends and will sit at each others desks or call each other chatting all day looking at holidays and shoes, if you try ask them questions or for help, they will roll their eyes or ignore you. None of the supervisors, call quality or team leaders take calls when they are queuing but will be quick to run over and tell you to hurry up.. moan at you when they do not reach their targets and often call through on the lines to boost their targets which i'm sure breaches their contract. New starters are made to feel rubbish, there is a high turnover as staff are not treated well. FORCED to work Christmas and new years day for no extra money or bonuses, do not work here. there Is better jobs in Peterborough offering more money, best thing I did was leave this place Cons: low pay, bullies for managers, no support"
Cash Processor (Former Employee) says"This is the worst company I ever worked for. Cons: poor management"
Customer Advisor (Former Employee) says"The training was non existent, employees are expected to do full shifts by themselves without sufficient training. There was never any follow up meetings to ensure that new employees are settled and comfortable with the job role."
Sales Agent (Former Employee) says"The call centre is ran be a complete dragon who treats her staff appallingly. Sacking people for the most trivial of things. The call centre is ran by fear, targets and bullying. If ur face doesn’t fit u are out the door. Terrible place to work Cons: Management treat staff very badly"
Interim Junior HR Business Partner (Former Employee) says"Not a good company to work for - wouldn't recommend"
VAT Host / VAT Refunds (Former Employee) says"Terrible place to work. The staff and management are unorganised and are last minute thus always having to wait around. Bad and flexible hours, don't know why I stayed! Cons: Too many"
Billy Lariss says"I deposit montly for my daughter who lives in germany and this company travelex decided to cancel all deposits from Canada and USA, so I rate this service with the lowest experience possible"
Christian Jenk says"Never received my package"
Maria Richards says"I have used Travelex for many years and the one thing I feel that will push this company over the edge as being the number one company is to offer customers the choice of denominations added to our service."